
Ordering & Shipping
How do I place an order?
How quickly do you ship orders?
Do you ship internationally?
Can I track my order?
Do I need an account to place an order?
Custom Products
What items can I customize with my logo?
What’s the minimum order for custom logo products?
How do I submit my artwork?
Can I see a proof before production?
Do I need an account to place an order?

Support
Q: Do I need an account to place an order?
A: Retail customers can check out without an account. Wholesale customers must register to access bulk pricing and exclusive products.
Q: How do I apply for a wholesale account?
A: Visit our Wholesale Account Signup page and complete the application. Our team will review and approve qualified businesses.
Q: What payment methods do you accept?
A: We accept all major credit cards and offer Net 30 terms to qualified wholesale partners.
A: Unused, non-customized items can be returned within 30 days of purchase. Custom items are non-returnable unless there’s a production error.
Q: How do I report a damaged or incorrect order?
A: Please contact our customer service team within 5 business days of receiving your order, and we’ll work quickly to resolve the issue.
Q: Can I get assistance with product recommendations?
A: Yes! Our experienced team is here to help you find the right products for your shop, event, or tournament.